Call centres can be extremely noisy and frustrating as staff compete to have their voices heard over the constant noise of other staff and phone call activity. This can mean voice levels escalate and the noise is reflected around the room amplifying to a level that is difficult for staff to concentrate.
The ambient noise needs to be reduced by installing acoustic absorbers on walls and either absorbing ceiling tiles or suspended ceiling clouds or baffles concentrated as close to the staff desks/cubicles as possible for the most effective result.
Improving the acoustics in a call centre by lowering the overall noise will have a dramatic effect on staff mood and concentration levels, which in turn will lead to an improvement in staff performance and a happier and more comfortable working environment.
Depending on the size and set out of the Call Centre Quiet Art can provide various treatments options. Pictured are a few selected projects.